When you’re in pain from an injury or longer-term condition, you want to feel confident you’re getting the right medical help…and from an organisation, you can rely on. At W5Physio we understand that clients, especially those visiting us for the first time, can feel anxious about their treatment and want to feel confident they’ve made the right choice. So, to help you decide whether W5Physio is a good fit for you in reaching your health and fitness goals this year, here’s our top ten reasons why our patients choose us.
Experienced team
We’re lucky to have an experienced team of physios who really know their stuff. Well, saying that, perhaps luck doesn’t have that much to do with it. W5 was set up by Stewart and Greg 10 years ago, and they’ve very consciously and very carefully selected only the best physiotherapists to join their team.
Each of our physios is highly qualified with physiotherapy and/or sports science degrees and all have a wealth of experience in either NHS or private practice. Our team members have treated top athletes, professional sports people, celebrities and have even worked at the Olympics and Commonwealth Games.
Relaxed feel and friendly physios
We know you need to feel comfortable when attending an appointment with us, and even more so if you’re in a lot of pain or discomfort. That’s why it’s our philosophy to make you feel as relaxed as possible. We’re down to earth, friendly and ‘people-people.’ It’s not been hard to instil this culture – it’s just kind of happened, again, because of the team that Stewart and Greg have built.
From the second you enter our clinic, you’ll receive a warm welcome from our reception team, and whichever one of our physios you’re booked in with, you’re sure to get a personal, caring yet professional service from us.
Hands-on, tailored treatment
You’re an individual, with a unique body, and unique problem. We don’t generalise or immediately treat every condition in the same way. When you visit us, we’ll take the time to get to know you and your history and will create a bespoke treatment plan to suit you.
Further, we won’t just hand you a sheet of exercises and send you a way to get on with it. At W5, we have a real passion for providing hands-on manipulation that means that the majority of our patients will leave our clinic feeling some immediate difference and a sense of relief after their first appointment.
Additional services/technology
When you visit W5Phyiso you don’t just receive traditional physiotherapy treatment. You’ll gain access to lots of additional services too. Where we feel patients would benefit from these treatments, we provide acupuncture, Pilates, or sports massage.
We’ve also recently invested in a Diagnostic Ultrasound machine which we use in instances where we feel we need greater insight into a problem. And we can also now offer Shockwave Therapy from which we’re seeing great results and a reduction in the need for painkillers and injections for certain painful conditions. Contact us to find out more about our additional services and how they could help you.
Committed to making a difference
If you asked any one of our physios why they got into the profession, they’d all have one thing in common: they’re all dedicated to making a difference in people’s lives. Our team is genuinely committed to helping people and improving their symptoms. They won’t be beaten by even the toughest of cases and will work with you to find a solution. If they can’t help, they’ll find someone who can.
Extensive network
We’re well networked in the local medical community (and further afield). We partner with a number of specialist doctors, consultants, and health and wellbeing professionals. This means that if we feel you’d benefit from additional treatment (other than physiotherapy) or need a second opinion on a very complex case we can reach out to our network to strengthen our expertise.
Occasionally, we may feel that physiotherapy isn’t able to help your specific condition, and, in such circumstances, we’ll be able to put you in touch with someone who can.
Multiple venues/online services
Can’t get to our main clinic in Ealing Broadway? Contact us to see how else you could work with us. We currently have a satellite clinic at The Gauntlet Fight Academy and have previously operated out of other additional locations too.
Throughout the pandemic, we took all of our appointments online and are happy to continue to do so for vulnerable patients or those who are in extensive pain and can’t travel.
Flexible hours
We offer appointments outside of normal working hours. With W5Physio, you can book an appointment early in the morning, into the evening or at weekends. Get in touch with us for more details.
Repeat business/recommendations
A large percentage of our customers come back to us with any recurring or additional problems, and many use W5Physio for their entire family. Many more of our patients refer us to family and friends and we’re pleased to have a 4.5* rating on Google and Facebook. You can read what our clients say here.
Insights and information
Check out our website (www.w5physio.co.uk). We have a whole section dedicated to sharing our expertise where our physios write articles and updates on different physiotherapy, health and wellbeing topics.
We’re all physio geeks and promote a healthy, active lifestyle. If you want tips on fitness, managing common conditions and injuries or information on the latest physio theories, we regularly post articles on our ‘insights’ page. Additionally, you can ask to be signed up for our quarterly newsletter where we send a round-up of our most recent blogs and new pieces direct to your inbox.
We know that finding not only a good physiotherapist, but one who’s a great fit for you and your lifestyle is important. We really care about you not only you getting the best outcome from your session but also enjoying every experience you have with us. We aim to get to know all of our clients well. If you’re interested in getting to know us too, why not book an appointment today?
