We’ve recently interviewed some of W5’s physios, but this month it’s the turn of Practice Manager, Louise O’Leary. Self-confessed ‘mum’ of the team, Louise, has been with W5Physio since the very beginning and their opening in 2011. She’s the go-to person in the clinic, handling everything from ‘front of house’ and bookings, the ordering of supplies and equipment, to things like payroll and HR issues. What would we do without her? Here, we get to know a little bit more about this key member of Team W5!
Not only the ‘mum’ at W5, Louise also has three children of her own. She describes herself as bossy, loud, organised and approachable, and also admits she can be a bit of a Rottweiler! But it’s all part of her ‘get things done’ attitude which has contributed to the success of the practice over the years.
Louise loves her team and is proud of the fact that they all get on so well. “During this time of lockdown, I’m really missing everyone!”
She’s also a people person and one of Louise’s favourite things about working at W5 is when the team is able to help someone fast. “Sometimes it’s possible, depending on an individual’s problem, to fix them really quickly. I like nothing more than when they come in in pain but leave with a smile on their face as their pain has subsided.”
Having three kids means weekends can be very busy with lots of washing and ironing! “I’ve been married for twenty years” Louise laughs, “so that can take a lot of work too!” But, when she does get some time to herself, Louise loves walking and training her (very large!) German Shepherd Mastiff Cross and watching either a good crime documentary or sport on TV. She’s a fan of American Football, Formula One and Liverpool FC, and also enjoys watching the Olympics and Winter Olympics – much to the despair of her husband.
Louise wasn’t a massive fan of the gym, but perhaps working at W5 has encouraged her, and in January, she took the plunge and joined “Gymnaphobics.” Now loving the whole gym experience, she tries to attend as often as she can and even admits she’s missing it since being in this period of lockdown. “I never thought those words would ever come out of my mouth!!”
A great achievement of Louise’s is being a Scouting leader for in excess of 30 years. It’s seen her working with lots of different people and youngsters over the years, whilst taking on lots of fun and memorable activities. She’s even attended two Queen’s Garden Parties at Buckingham Palace because of her keen involvement.
Perhaps her greatest achievement, however, is beating breast cancer – a testament to this lady’s strength and determination, both inside and outside of the W5 clinic.
If you would like to make an appointment with W5Physio, chances are it’s Louise who’ll help. Contact us today for online consultation and we look forward to being able to welcome you back into the clinic for face-to-face appointments really soon.